< -- Start Rant -->I too have experienced the aggressive, condescending, and blatantly insulting manner in which many of their “Sales Associates” push the Product Service Plan or Extended Warranty. They nearly always try to embarass you to take it, “You’d have to be STUPID not to buy it”, I’ve been told more than once, on declining the offer.But their lower prices and a lack of serious competition allowed me to just barely tolerate their pushy behaviour with what has become an automatic response – NO! I’m not interested in the PSP!But my latest sour experience with them was delivered by my friendly postman. I didn’t even have to visit the store to be aggravated by them this time!This was truly “The straw that broke the camels back!”Over the last week I have become a recipient of FUTURE SHOP’s Credit Services Supplier’s – NEW(?) annoying automated phone-call strategy.It has left me with such a bad impression of their store(s) that I felt that I just had to mention why I intend to no longer shop there.First of all, let me tell you that I haven’t purchased anything on their FUTURE SHOP credit card for years – (and any previous purchases were paid on time in full). Then all of a sudden I get a bill! – For the “Privilege” of using THEIR card I suppose. Well needless to say I promptly called the number on the bill and cancelled the card. Then arrived, a few days later, the confirmation of cancellation letter. (End of story? – oh, NO!)The next week brings 2 automated FUTURE SHOP annoying phone calls, from a “Blocked Phoned Number!” – that spits out some provocative message about calling the FUTURE SHOP CREDIT SERVICES… IMMEDIATELY – Even on a Sunday night at 6:00 p.m. while I’m having dinner with my family. Then after calling back the number, I received another AUTOMATED recording of something like “We’d be happy to SERVE you during our normal business hours …blah, blah, blah” – But apparently, they don’t mind DISTURBING you on a Sunday night though!So, after calling back on Monday to find out what the hell THIS was all about and being forced to remain on hold for more than 20 mins, a person who would only identify herself by her first name, argued with me for another 10 mins, that I owed money on an account I don’t use, and for a card I don’t want – and certainly won’t PAY for!Basically, the amount that I supposedly owed them was the NEW $25.00 so-called MEMBERSHIP fee itself!So, It appears that “NO, I’m not interested” is now interpreted as, Oh Yeah! We’ll just see about that Mister! -> Transfer to FUTURE SHOP Collections Services – [We Have Ways of Making You BUY Our Credit Card! -> [Insert Annoying Phone Calls Here]Signed,A Former [FUTURE SHOP] Customer!(Heck, I Feel Better Already – Anybody know where I can get a really good deal on an MP3 player?< -- End Rant -->‘, ‘Burnt Offerings’, 0, ‘Basically, the amount that I supposedly owed them was the NEW $25.00 so-called MEMBERSHIP fee itself!
2 Responses to “Burnt Offerings”
“future shop does not have a fee to use their card. you would think that with all of the telephone scams you would realize that was also one….you must be stupid like the sales associates say.”
They may not be called “Membership Fees” but ALL credit cards (especially Future Shop cards which were Wells Fargo at the time) have fees (Wells Fargo is bad for that) now they are with HSBC, lower interest rate but same fees. So maybe you are the one who must be stupid.
Something to say?
You must be logged in to post a comment.
future shop does not have a fee to use their card. you would think that with all of the telephone scams you would realize that was also one….you must be stupid like the sales associates say.
Left by notinaccordance519 on December 11th, 2008