You want to know, exactly how it is run, just ask I can provide some information, that can be helpfull to customer…The Call Centre – Customer Service is not run by FUTURESHOP, directly it is a 3rd parties, that get paid on every call they received, therefore making people call more often, and delaying the [...]

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A lot of people post here on how bad the customer service was. Im not here to defent future shop because it seems your mind is already made up I just want to give you some advice on how you could get a better customer service.RETURN/EXCHANGE *1 – Bring the original invoice (If you lost [...]

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