Does anyone know if FS has an ombudsman or something customers can write complaints to? To do with their business practices? I was told that I would receive a response”3-5 business days” for special delivery scheduling but as of yet, 16 days later, I’ve heard nothing.
January 11th
I ordered a TV package for a birthday/early valentine’s [...]
So…
Yesterday I returned a home theatre system to futureshop because of a defect with the receiver and was looking for a truehd system with speakers.
Once returning the system I ventured to the back of the store where I encountered a box with a Yamaha receiver (HTR6140) and Energy speakers inside (c-50’s).
The salesperson saw me eyeballing [...]
I work at a competitor of FS’s and I can definitely assure you that I heard (past tense, they’ve since moved away from mall property) daily about peoples disatisfaction with the customer service.
Having to deal with customer service myself, and being a store manager myself, I’ve encountered situations where I’ve had to make exceptions and/or [...]
Im what I think to be an educated consumer. I often go online looking for info prior to making any big purchases. I used to sell electronics for Sears Canada for about 2-3 years. I know most defects, other then general wear and tear would be in the 1st year. I know Panasonic had one [...]
We purchased a dishwasher on Dec 24th 2008 form FutureShop.ca. It was finally delivered on Jan 7th
We had it installewd and on the first load it leaked all over the floor through a bad seal in the bottom. I called that night Jan 9th to report the defective dishwasher. I was [...]
Edmonton North
Northgate Centre
300 – 9499 – 137 Avenue
Edmonton, Alberta
T5E 5R8
(780) 413-0600
At this store location I have bought many a item from 57″ TV to a micro chip. House hold appliances, small items such as paper. I had been in to purchase a product called Dragon speech 9. I was happy to find it on sale [...]
I have finally updated wordpress and now with the new features I have changed everyones role to Contributor.
What does this mean for you?
Contributor – Somebody who can write and manage their posts but not publish posts. As always you can still leave comments on other posts
The rules for posting comments and now your stories [...]
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