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Archive for July, 2009

Installation of High End Remote Start Alarm System

Posted by KA on July 27th, 2009

I went to Future Shop to have them replace a Canadian Tire Remote Alarm / Start unit that CT couldn’t resolve the problem on.
I went to FS on the recommendation of an article on the Internet commending the installer at the store I was going to buy from.
I took the recommendation of the installer for [...]

Futureshop Rocks…NOT!!!!!!!!!!!!!!!

Posted by henrik33 on July 27th, 2009

If futureshop was such a great company they would have a site called futureshop is the best or something like that.  Take it from me an ex employeee of futureshop corp. the salespeople regularly misrepresent the product service plan.  I was brainwashed into believing it worked for customers and for a time I got good [...]

What’s the point of a warranty??

Posted by dobson on July 27th, 2009

Ok all these posts on here are now freaking me out.
 
I bought an HP Pavilion laptop about a year ago (June, 2008 to be exact) and 3 weeks after the manufacturer’s warranty expired what a coincidence my laptop crashed – blue screen of death error anyone? – anyways I called HP and they wanted $40 [...]

Employee

Posted by fspro on July 15th, 2009

Hi everyone,
I really don’t understand the purpose of this site, bashing a big box store? What’s the point?  There seems to be many misconceptions about the store.. and I’m willing to clarify any of them if anyone has any questions.
The most common misunderstanding between salespeople and customers is warranties, that is PSP and PRP.  They [...]

46” of Poor Customer Service

Posted by loftwyr on July 14th, 2009

In June, my annual bonus cheque was issued. And as our TV is 10 years old and doesn’t like showing images that are 100% white around the edges, it was time to look at upgrading the video system in the living room.
So on Saturday, after watching the fun but not Star Trek movie Star Trek, [...]

Employee

Posted by FSCSS on July 13th, 2009

I work at Future Shop, any questions asked I will answer to the best of my knowledge. Mind you, I am a “css”, not a sales associate, css stands for Customer Service Specialist. That means I do not make commission off products, I could sell you 100 flat screen tvs and not make a penny, [...]

I used to work for… *shudder* futureshop…

Posted by Jawsh on July 4th, 2009

well so far just about everything i have read on this site has some truth to it.
I also think its awesome someone created this site.
Managers at future shop push their young salesmen to BRAINWASH the customer into buying warrenty, even if they know the item main issue with the product isnt covered in their “psp”.
I [...]

The Problem with Future Shop

Posted by exemployee on July 1st, 2009

How Future Shop makes money from honest and ignorant customers




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