the product expert should have explained to you that it only covers power surge not physical/water damage but it is also your responsibility to ask the questions you arent clear on, the PE’s already know physical damage isnt covered so they might have slipped up and didnt tell you assuming you already knew

Left by mobile audio on November 27th, 2009

sounds like this
Mobile Audio is just a
spy working for Future Shop and properly paid to defend Future Shop and criticize anyone post something here expressing their frustration for Future Shop.

Every member here must be aware!!

Left by didida on November 28th, 2009

You do realize futureshop doesn’t do the repairs on ipods? They HAVE to send them to Apple. If you didn’t have the PRP, you would have to send it to apple yourself at a 50 dollar charge, only to be told the exact same thing. I’m guessing you paid like 15 bucks for your PRP, so you’re still better off.

Left by asatorik on December 3rd, 2009

Question, was the earphone jack faulty when you bought it? If not then you DID physically damage it. Why would any salesman have to tell any consumer with average inteligents that physical damage isn’t covered? Duhh

Left by lacey on January 4th, 2010