I’m interested in buying a DVD recorder/player and went to a Future shop in Northwestern Ontario Jan.15/10. I walked around trying to locate the players and looking for a salesperson to help. I encountered 3 or 4 salespeople, none asked if they could help, two walked by me. I walked over to two who were carrying on a conversation and stood by them for a minute, they didn’t offer to help. Finally I stopped one who about to walk by me again and told him what I wanted. He was helpful to a point, answered my questions and offered to see if the model in which I was interested was in stock. He came back saying it wasn’t but some would be in Thursday. When I said I lived out of town he didn’t bother to inform me that there is free shipping on items priced $39 or more, which I found out on the website this morning. I lost considerable time looking for someone to help me and sensed some indifference on the part of some of these people.
8 Responses to “Future Shop service”
Prions, you are an example of why Future Shop is dysfunctional and in an ideal world, should disappear. Every time you post a response, it’s rude and completely clueless to the situation at hand.
Prions,, shut the hell up. Here’s a tip: Future Shop needs to get their sales people to engage customers better. I go in there ever couple of weeks and I always see people yakking, I always have to engage them. Shit, a dog at least recognizes a new object and goes over for a sniff. Should I wipe some hot dog on me next time I go in there? What a joke you are, such a peasant and you smell like a futureshop employee so give it up.
Prions is an idiot, don’t listen to him, future shop employees are the lazies bunch i ever seen. all they do is walk around thinking there king shit.
And yet in every store I’ve been to the employees are almost annoyingly omnipresent. I’ve talked to friends and they complain that the salespeople won’t leave them alone.
This site has bipolar. Some posts complain that the salespeople keep asking if they need help and despair that it’s because of commission while others say the store is a ghost town.
Which one is it?
I agree that Prions needs to think before he opens his mouth or in this case, logs on to his computer. I did not just ’stand there’ looking weird, I walked around, and it was obvious that I was looking for help; in most stores an employee will offer to help, that is part of their job, but these guys were obviously not interested, they seemed to just want to socialize with one another. Prions, do you work there, if so tell your fellow employees to smarten up and look as if they’re there to be helpful. To the others who replied to Prions, there is no need to be rude and name calling and use vulgar language on this site as well.
Followed one employee down the aisle while looking at the games. She kept going and 2 employees came up from the other side of the aisle. The 3 of them stopped in the aisle and blocked any way thru. I finally got tired of waiting for them to finish their meeting in the middle of the aisle. I asked them to plz move to I could look at the games. I was greeted with scowls and mumbling but they managed to move slowly out of my way. I gave up buying appliances there as I have waited over an hour before leaving the store without being served. 1 person to serve the 6 people trying to buy an appliance is chaos. I stayed the longest and finally went somewhere else. After this happened 3 times I bought appliances somewhere else. I own 2 homes with rental suites so replace appliances often.
people talk on the job all the time, but then u also hear of people complainging that employees never leave them alone because all theyre looking for is to make money. its kind of silly to complain about both situations
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Dude here’s a tip:
If you want help then ask. Don’t just stand there it makes you look weird. Just ask for help. It takes five words: “Could I get some help”.
And you’re done.
Left by Prions on January 18th, 2010