Let me state straight away that I am a Future Shop employee. I have worked for the company for about a year now, and have seen everything that is described here in these posts. I’ve seen sale associates blatantly lie to the customer’s face, cheat the customer, insult their co-workers, steal commission from their co-workers, [...]
I purchased a Toshiba A300D Satellite laptop in August of 2008 with the extended warranty (which I now consider a $300 dollar fuckover). Recently, my laptop experienced a problem where I would open a browser window and it would instantly tell me that it was not responding. I took my laptop into futureshop and explained [...]
Less than a year ago bought an “open box” Fuji camera for my wife’s birthday. Worked well until January when it would not focus. Brought it in for exchange. I had purchased what I was told was an “across-the-counter” warranty. Guess what! Camera was sent to repair depot?? wherever. 6 weeks later we got a [...]
Not at Beacon Hill.
Futureshop’s website takes great pride in its Price Matching. The page itself states this line three different times,
“Get it for less. Guaranteed™.
We will beat any advertised price by 10% of the difference.”
“If you find a lower advertised price we will beat it by 10% of the difference.”
“If you find a lower [...]
Hi all, I was just talking to my college law prof today(non-practicing lawyer) and was telling him about recent problems with my computer and future shop not wanting to honor the warranty. Problem being that i took it in for a repair to the fan for the third time because the computer keeps overheating, but [...]
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