Not at Beacon Hill.
Futureshop’s website takes great pride in its Price Matching. The page itself states this line three different times,
“Get it for less. Guaranteed™.
We will beat any advertised price by 10% of the difference.”
“If you find a lower advertised price we will beat it by 10% of the difference.”
“If you find a lower advertised price within 30 days* of your purchase we will beat it by 10% of the difference.”
There are, of course, requirements to meet. You need to present them with a copy of the ad. They need to verify the item is in stock, available for immediate sale, and delivery for the advertised price.
Unless of course, the price is TOO good. Then, not only will costumer service waver, so will the store manager. They may simply tell you no, and disappear, until you make someone call them over the intercom again.
I price matched a pair of headphones they were selling at $65 for $31, pennies for a store like Futureshop. But they told me they couldn’t price check it, because it was “too difficult” to figure out the shipping rate. Even though it was displayed on the page I printed for them, and gave them the website to go to, which they did. And sat on for a number of minutes, as if they had never seen a webpage before in their life.
After about an hour waiting around in the store, I finally figured out that they were just being hella super crybabies about less than half price on a price check. So I said, out of experimentation, “What about $45?”
…..
“Sounds good! Lets go to the checkout and I’ll ring you in.”
Uh, really? I price matched you for $31, and you’re supposed to beat that price by 10%. I’ll give you a hint. Thats $28, not $45.
The advertised item must be sold through an authorized dealer located in Canada. A lot of online stores aren’t authorized dealers, they are just middlemen. That means warranties are often voided when you purchase that through them. An example of such a company would be Tigerdirect.
Left by Crisis on June 21st, 2010