Less than a year ago bought an “open box” Fuji camera for my wife’s birthday. Worked well until January when it would not focus. Brought it in for exchange. I had purchased what I was told was an “across-the-counter” warranty. Guess what! Camera was sent to repair depot?? wherever. 6 weeks later we got a call saying there was damage to camera so no warranty. There was NO damage! No one from Fuji called with repair estimate or any news. They simply sent it back unrepaired with a $25.00 charge for ???? When I questioned the sales person at FS, she simply rolled her eyes and went thru her mantra recital of “our company policy”. I was able to get my hands on the camera and made a perfect shot on the garbage can 10 feet away.
We will NEVER buy anything from these liars again.
One Response to “Liars, cheats and thieves!”
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Dude, the fuji warranty is already two year over the counter, directly in store, finance by the camera company, why the heck have you bought this PRP?!!
Left by joe91 on May 10th, 2010