Hi, i will be completely honest, when i first joined futureshop i was quite the excited person to be working around my passion of electronics. 6 months later i have quit and i am in school trying studying as hard as i can so i never end up back there. This company starts off every [...]
Went to my local FS in BC for a couple of items on sale, they also had a deal on paper shredders $30 off, so I pick one out myself without talking to a sales person, and line up with 3 people ahead of me. After waiting in the line up I am now next [...]
My mom purchased a PC from Future Shop in Bayers Lake Nova Scotia about 3 months ago. Recently, it wouldn’t load past the Windows splash screen. Thinking she had it covered, because she bought a $200 two year protection plan, she took it into the the store. I had already tried the recovery discs, and [...]
Every moment dealing with this company has been a ridiculous nightmare. From start to not knowing when it will end.
(This part’s not so crazy, but still annoying)
In Sept 2010 I went into Future Shop #67 at Yonge and Dundas to look at lap tops. I was thinking about buying a MacBook because the lap top [...]
I ordered camera when I clicked submit order button but the order was fax paper instead. I called FS customer service and they said they couldn’t cancel the order because the product shipped. After I got the damned fax paper and returned to the store, the store staff said they couldn’t return the shipping charge. [...]
2 days ago I bought an HP Pavillion G6 laptop. I met a friendly associate, told her my budget of about 450 before taxes, told her what I was looking for and she suggested the particular computer I ended up purchasing which had i3 processor. She said she understood my budget but had [...]
Why put up with the sales pressure, poor customer service, no warranty support at Future Shop when you can get the product at the same price, shipped for free (in most cases) directly from the Apple Store online. My IPAD2 stopped working a month after purchase. FT Manager refused to repair, exchange or return the [...]
I recently purchased a 2 for 1 headphone deal off of the future shop web site only to receive 1 set. I called cust. service and was told that I had to order two sets to get the deal. I told them that I did not see anything on the page saying that I had [...]
I purchased a couple of lenses and had them delivered to my house. My wife would be at home to receive the delivery. The day it was to be delivered, it was not. I checked the tracking and the package was delivered and it was signed for by some other person. It was probably delivered [...]
I pay for the PEP and it is taken off of my credit card each month so it is always paid. I was experiencing a problem where the sound in speakers were crackling which was clearly a hardware defect. When I bring the phone to FS and tell them about the problem etc and request [...]
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